Beginner's mistakes

If you encounter an error while making a deposit, it could be a result of insufficient gas in your wallet or a failure to confirm the transaction within your wallet.

If you encounter an 'outcome limit exceed' error while placing a bet, here are the possible reasons:

- You are attempting to place opposing bets on the same event.

The settlement of your bet may take up to 20 minutes after the conclusion of the event, depending on its nature. If your bet has not been settled within this timeframe, copy its bet ID and send it to our support chat so we can check faster. In live casino games, don’t close the game too early, or the round may not settle.

If your deposit isn't reflecting on the platform, we suggest taking the following steps to address the issue:

1. Disconnect Your Wallet. 

If you're experiencing difficulties with the platform loading or encountering issues with login, we recommend taking the following steps to troubleshoot:

1.Disable Extensions and VPN.