26.10.2026
The site will not load or I cannot log in
In most cases the cause sits in the browser, not on the platform: an extension or a VPN connection is interfering with the site, or an old cached version is being loaded. Work through these steps in order.
- Disable extensions and VPN. Temporarily turn off all browser extensions and any active VPN connection, then reload the page. Ad blockers, privacy extensions and a second crypto wallet extension are the usual causes. An incognito window runs without extensions, so it is a fast way to test this.
- Clear cache and cookies. Clear your browser's cache and cookies, then open dexsport.io again. This removes the outdated files that make a page hang half-loaded.
- Restart the platform. Close the platform completely, open it again, and only then log back in to your wallet.
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