Why is the platform not loading or the login not working?

If you're experiencing difficulties with the platform loading or encountering issues with login, we recommend taking the following steps to troubleshoot:

1.Disable Extensions and VPN. Temporarily disable all browser extensions and any active VPN connections. Sometimes, these can interfere with the platform's functionality.

2.Clear Cache and Cookies. Clear your browser's cache and cookies to ensure that you have the latest and cleanest data when accessing the platform.

3. Restart the Platform. Close and restart the platform before attempting to log back into your wallet. This helps refresh the session and may resolve any temporary glitches.

If after performing these steps the issue persists, please don't hesitate to reach out to our support team. They are dedicated to assisting you and will work with you to identify and address any underlying issues, ensuring a smooth and trouble-free experience on our platform.